These Terms of Use govern your use of the Mile7 website operated by Mile7 Transportation Solutions LLC ("Mile7," "we," "us," or "our").

By using this website, you agree to these Terms. If you do not agree, please do not use the website.

1. Using the Mile7 Website

The Mile7 website provides information about our transportation services and allows individuals and organizations to contact us and request transportation.

Please use the website only for lawful purposes and in a manner that does not interfere with the website, its security, or another person's use of it.

2. Transportation Requests Are Not Confirmed Bookings

Submitting a transportation request through the Mile7 website does not confirm a ride or create a transportation reservation.

Mile7 will review the request and contact you to confirm availability, transportation details, and any other applicable arrangements.

A transportation service is confirmed only when Mile7 communicates its acceptance or otherwise enters into an agreement with the Customer.

Availability, timing, vehicle arrangements, pricing, and other service details are subject to confirmation.

3. Information You Provide

Please provide information that is accurate and reasonably necessary for Mile7 to understand and respond to your request.

If you provide information about another Passenger, you represent that you are authorized to provide the information for the purpose of arranging transportation.

Information submitted through the website is handled in accordance with our Privacy Policy.

4. Transportation Services

Information on this website describes Mile7's services generally. The availability and specific terms of transportation may vary depending on the request, location, Passenger needs, scheduling, vehicle availability, contractual arrangements, and applicable requirements.

Website descriptions do not guarantee that a particular transportation service, vehicle, schedule, or accommodation will be available for every request.

Any separate written transportation agreement or service-specific terms agreed between Mile7 and a Customer will govern that transportation where applicable.

5. Emergencies

Mile7 does not provide emergency response or ambulance services through this website.

Do not use the website or Request Service form for an emergency. In an emergency, contact the appropriate emergency services.

6. Website Content

Mile7 works to keep the information on this website useful and accurate. Website content may nevertheless change as our services, operations, or business develop.

We may update, remove, or revise website content without prior notice.

Nothing on the website should be interpreted as a guarantee of a particular transportation outcome unless Mile7 has expressly confirmed it.

7. Intellectual Property

The Mile7 name, branding, logos, website design, written content, graphics, and other original materials on this website are owned by Mile7 Transportation Solutions LLC or used with appropriate permission.

You may view and use the website for personal or legitimate business purposes related to Mile7's services.

You may not copy, reproduce, modify, distribute, sell, or commercially exploit Mile7's website content or branding without permission, except where permitted by law.

8. Third-Party Websites and Services

The Mile7 website may contain links to or use services provided by third parties.

Mile7 does not control third-party websites, platforms, or services, and their own terms and privacy practices may apply when you use them.

A link to another website does not necessarily mean that Mile7 endorses everything offered or stated by that third party.

9. Website Availability and Responsibility

Mile7 seeks to maintain a reliable and secure website, but we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical problems.

To the extent permitted by law, Mile7 is not responsible for losses caused solely by temporary website interruptions, third-party systems, or circumstances reasonably outside Mile7's control.

Nothing in these Terms is intended to limit any right or remedy that cannot legally be limited or waived.

10. Privacy

Our Privacy Policy explains how Mile7 collects, uses, shares, protects, and retains personal information.

The Privacy Policy forms a separate part of Mile7's website legal information and should be read together with these Terms.

11. Changes to These Terms

Mile7 may update these Terms as our website, services, or legal requirements change.

When we make changes, we will update the “Last updated” date shown above.

Your continued use of the website after updated Terms are posted will be subject to the updated Terms.

12. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, subject to any rights or protections that applicable law does not permit the parties to waive.

13. Contact Mile7

Questions about these Terms may be directed to:

Mile7 Transportation Solutions LLC

57 East Street

Pepperell, Massachusetts, USA

admin@mile7transportationsolutions.com

Last updated: September 1, 2026

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